Shipping

▶3-10 days fast shipping from local warehouses in US/AU/RU
▶ We ship daily Monday-Friday.For holidays, shipment is not available. All orders will be shipped within 2 working days after payment.Some could be shipped even within a few hours.
▶We only ship to Aliexpress and Paypal addresses. PO.Boxes are not acceptable. Please leave your available address and phone number in the delivery information.We are not responsible for wrong or undelivered addresses zip codes or phone numbers. If you want to change address, please inform us in time.
▶Note: We can't ship to oversea territories of some European countries, this includes Canary Islands, Melilla, Martinique, etc. Please consult customer service before placing your order if you live in such areas.

Warranty Provided

▶Subject to the exclusions set forth below, Mars Hydro warrants its LED Grow Lights, inline duct fans, and heat mats to be free from defects in material and workmanship for a fixed duration from the date of shipment from Mars Hydro. Details are listed below:
▶Clip on fan is covered by a one (1) year full-cover warranty.

Please Note

▶Warranty claims regarding the Products must be submitted in writing within (30) days of discovery of the defect or failure to our store customer service.
▶Mars Hydro reserves the right to modify or discontinue this Limited Warranty without notice provided that any such modification or discontinuance will only be effective with respect to any Products purchased after such modification or discontinuance.

Warranty Procedure

▶Read before you submit any warranty requests. Mars Hydro Solutions Team will be at your service as soon as possible.
1. Contact Mars Hydro store customer service with the following prepares readily:
(1)Your Order information. Include the order number, purchase platform, and order email.
(2)A detailed description of the issue.
(3)Photos of all labels on the original box. (if preserved)
(4) Associated proof of faulty/defective products. Photos and videos will help our team to provide proper warranty service faster.